MM
Mmabatho M
1 reviews | Active since Dec 2025
20 Dec 2025, 14:39
I had a query of my installment, the lady assisted me so good, that's not all
I had a query of my installment, the lady assisted me so good, that's not all. I was expecting a parcel from your platinum sister Isabella Garcia whom I could not get hold of them after they've already debited me 17 days in advance,very frustrated to an extent of reversing that payment. The lady Narisha if not mistaken promised me that she will contact them n ask them to give a call which she did cos I received a call the following day and the parcel the next day. Sorry for going over 10 words
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Platinum Life's replyOfficial
20 Dec 2025, 14:50Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply20 Dec 2025, 14:50
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
22 Dec 2025, 10:29Dear Mmabatho,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our team assisted you so well and went the extra mile to follow up on your behalf. We understand how frustrating the situation must have been, and we’re glad it was resolved quickly, with the call and parcel delivered soon after.
Your kind words will be shared with our team and the relevant teams. We truly appreciate your patience and feedback.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our team assisted you so well and went the extra mile to follow up on your behalf. We understand how frustrating the situation must have been, and we’re glad it was resolved quickly, with the call and parcel delivered soon after.
Your kind words will be shared with our team and the relevant teams. We truly appreciate your patience and feedback.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Dec 2025, 10:29
Official
Dear Mmabatho,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our team assisted you so well and went the extra mile to follow up on your behalf. We understand how frustrating the situation must have been, and we’re glad it was resolved quickly, with the call and parcel delivered soon after.
Your kind words will be shared with our team and the relevant teams. We truly appreciate your patience and feedback.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our team assisted you so well and went the extra mile to follow up on your behalf. We understand how frustrating the situation must have been, and we’re glad it was resolved quickly, with the call and parcel delivered soon after.
Your kind words will be shared with our team and the relevant teams. We truly appreciate your patience and feedback.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor