RAWKr
Raymond Allan Walter Kaas rawkaas

1 reviews | Active since Apr 2024

15 Apr 2024, 13:05

I had a problem with unilaterally decision that was taken to increase my monthly contribution towards my Policy

I had a problem with unilaterally decision that was taken to increase my monthly contribution towards my Policy. I send an email to the Company explaining my situation about the increase. JUNITA wrote back and explained to me why the increase. She canceled the increase and explained to me that it will happen every year in May. Thank you

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Replies (1)
Platinum Life
Platinum Life's reply15 Apr 2024, 13:26
Official
Dear Raymond, 

Thank you so much for reaching out to our team and allowing them to advise on the situation. I am glad Junita was able to ensure that your policy fits your needs and address this accordingly 

May we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor