S
Sitha

1 reviews | Active since Aug 2025

05 Aug 2025, 13:03

I had a problem in k...

I had a problem in keeping up with my policy reasons being I have retired n had no income going into my account for my debit orders to come off n I was helped by Jesse n was told not to worry about the previous debit orders n has reduced my premiums from R409 to R120 starting from September ,I was glad that could speak to her n she was very helpful

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Replies (1)
Platinum Life
Platinum Life's reply05 Aug 2025, 13:27
Official
Dear Sitha, 

Thank you so much for sharing your experience with us. We're so pleased to hear that Jesse was able to assist you with empathy and understanding during this transition. It's always our goal to provide support that meets our clients' changing needs, and we're glad she could help find a solution that worked for you. 
We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards,
Chrysanthea Chetty
Client Care Consultant