KO
Karien O
1 reviews | Active since May 2013
30 Aug 2023, 10:09
I had a policy with Platinum Life that I canceled due to financial reasons
I had a policy with Platinum Life that I canceled due to financial reasons. They recently contacted me again and said they would reinstate the policy as if it had never been canceled if no cancer had been detected in the time we were not covered. Platinum Life was also willing to offer a part-premium and part-cover option in order to be more affordable and reassess in a few months time. I feel this is proof they really go the extra mile to accommodate their customers!
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Replies (1)Platinum Life's replyOfficial
30 Aug 2023, 11:41Dear Karien,
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Aug 2023, 11:41
Official
Dear Karien,
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us and we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
