L
Lereko
1 reviews | Active since Feb 2024
19 Aug 2025, 09:48
I had a pleasant experience with them
I had a pleasant experience with them. The pleasant is for the consultant/agent agreeing to negotiate with me. Otherwise, I didn’t like the fact that even though I had explained that I am currently retrenched and not interested in taking out any covers, I was compelled to and as a result, I do not know how long this will last because I am struggling financially.
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Replies (1)
Platinum Life's replyOfficial
19 Aug 2025, 12:19Dear Lereko,
Thank you for your review and I am sorry to hear that the consultant did not take your situation into account when offering to adjust your policy. We always try to offer options that will best suit your needs bit never want you to feel compelled into taking it.
I have arranged with our team to give you a call back to address and assist this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review and I am sorry to hear that the consultant did not take your situation into account when offering to adjust your policy. We always try to offer options that will best suit your needs bit never want you to feel compelled into taking it.
I have arranged with our team to give you a call back to address and assist this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply19 Aug 2025, 12:19
Official
Dear Lereko,
Thank you for your review and I am sorry to hear that the consultant did not take your situation into account when offering to adjust your policy. We always try to offer options that will best suit your needs bit never want you to feel compelled into taking it.
I have arranged with our team to give you a call back to address and assist this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review and I am sorry to hear that the consultant did not take your situation into account when offering to adjust your policy. We always try to offer options that will best suit your needs bit never want you to feel compelled into taking it.
I have arranged with our team to give you a call back to address and assist this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor