SC
Suzelle C

1 reviews | Active since Dec 2025

03 Dec 2025, 16:24

I had a concern about the sms that came informing me that the debt order of December will be deducted 7 working days prior to the normal date

I had a concern about the sms that came informing me that the debt order of December will be deducted 7 working days prior to the normal date. lauren was very helpful in changing the date back to the normal date. Thank you

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Replies (1)
Platinum Life
Platinum Life's reply03 Dec 2025, 20:28
Official
Dear Suzelle, 

We appreciate your message. It’s great to hear that Lauren was able to help clarify the SMS and restore your debit order to the normal date.

Kind Regards 

Simone Venter 
Client Relationship Specialist and Client Care Supervisor