LB
Lizette B
1 reviews | Active since May 2023
29 Jul 2025, 09:03
I had a call from Arcel about cancelling my plan because my premium increased twice in one year to double what I initially paid
I had a call from Arcel about cancelling my plan because my premium increased twice in one year to double what I initially paid. She listened to my concerns and we ended up settling for a premium that was pocket friendly. Thank you Arcel
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Platinum Life's replyOfficial
29 Jul 2025, 09:27Dear Lizette,
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply29 Jul 2025, 09:27
Official
Dear Lizette,
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
We just love your feedback for Arcel and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.
Kind Regards
Simone Venter
Client Relationship Specialist and Client Care Supervisor