PT
Patricia T

1 reviews | Active since Aug 2022

25 Aug 2022, 08:08

I had a bit of an is...

I had a bit of an issue where an unauthorized debit order went off and this placed my policy at risk of being cancelled, but Kathleen called me and reinstated my policy, waved the fee which would allow me to continue my policy.

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Replies (1)
Platinum Life
Platinum Life's reply25 Aug 2022, 08:38
Official
Dear Patricia, 

Our policy holders are our biggest priority and receiving such wonderful feedback about our team really makes us smile 

Thanks for giving them a chance to assist and rectify the matter 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor