JG
Jemaine G
1 reviews | Active since Sept 2022
06 Sept 2022, 18:29
I had a bad experien...
I had a bad experience with a pushy and persistant agent and was promised a voucher and free gift wich i didn't received
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Replies (1)
Platinum Life's replyOfficial
07 Sept 2022, 08:16Dear Jemaine,
I am sorry to hear about the experience you had. As per your conversation with our consultant on the 1st of September 2022, kindly note that delivery has been arranged but it usually does take between 2-3 weeks.
The policy is always optional and the option that was provided to you can be declined. I have asked the consultant to give you a call again to assist further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry to hear about the experience you had. As per your conversation with our consultant on the 1st of September 2022, kindly note that delivery has been arranged but it usually does take between 2-3 weeks.
The policy is always optional and the option that was provided to you can be declined. I have asked the consultant to give you a call again to assist further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply07 Sept 2022, 08:16
Official
Dear Jemaine,
I am sorry to hear about the experience you had. As per your conversation with our consultant on the 1st of September 2022, kindly note that delivery has been arranged but it usually does take between 2-3 weeks.
The policy is always optional and the option that was provided to you can be declined. I have asked the consultant to give you a call again to assist further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry to hear about the experience you had. As per your conversation with our consultant on the 1st of September 2022, kindly note that delivery has been arranged but it usually does take between 2-3 weeks.
The policy is always optional and the option that was provided to you can be declined. I have asked the consultant to give you a call again to assist further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor