I got assistance on my email for the change of my debit order date fast and a friendly, caring reply in the evening out of office hours

Dear Magda, 

Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Elnakarien is a valuable part of our team and I have made sure to share this review with her 

Kind Regards 

Simone Venter 

Client Relationship Specialist and Client Care Supervisor