AB
A B
1 reviews | Active since May 2024
21 May 2024, 09:14
I feel that they can...
I feel that they can be empathetic but not everyone you speak to offers clarity or gets back to you
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
21 May 2024, 09:47Thanks for the review. I am sorry that you have had experiences where you were not offered the needed clarity or assistance on your policy. Please let us know when this occurs, as it is not in line with how we like to do business and we want to address it accordingly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 May 2024, 09:47
Official
Thanks for the review. I am sorry that you have had experiences where you were not offered the needed clarity or assistance on your policy. Please let us know when this occurs, as it is not in line with how we like to do business and we want to address it accordingly
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor