NL
Naomi L
1 reviews | Active since May 2021
05 Jun 2023, 12:08
I don't normally like talking to the agents
I don't normally like talking to the agents. They can be quite pushy and don't listen to what one is saying. They also try and scare one with cancer statistics. Life is stressful enough without having a run down on potential health threats. However, Ancel was helpful and understanding and empathetic... Her call was pleasant.
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Replies (1)
Platinum Life's replyOfficial
05 Jun 2023, 12:21Dear Naomi,
Thank you for your sincere compliment! We are extremely proud that Arcel assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your sincere compliment! We are extremely proud that Arcel assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Jun 2023, 12:21
Official
Dear Naomi,
Thank you for your sincere compliment! We are extremely proud that Arcel assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your sincere compliment! We are extremely proud that Arcel assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor