I don't hear from them much

Dear Aidan, 

I am sorry to hear that you had to wait a few days to receive feedback on your query. We always strive to assist in a quick and efficient way and I will follow up to see why this was not your experience. 

Please do not hesitate to contact us if there is anything we can assist with or advise on regarding your policy. I hope all future interactions will make you smile 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor