1 reviews | Active since Apr 2012
I don't want this policy, cancel immediately
<p>I said send me the documents to review, not I wanted the policy, please cancel immediately.</p>
Dear Riana,
Thank you for taking my call today.
I listened to the sales call and the confirmation call made to you and during the sales call you did not decline the policy and you also indicated to the confirmation consultant to send you the policy documents.
You did receive a 30 day review period once the policy documents were delivered to you, and your first debit order was only scheduled for the 31st of August 2017.
I can confirm that no premiums were deducted and after you spoke to one of our consultants your Platinum Life policy was frozen.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Riana,
Thank you for taking my call today.
I listened to the sales call and the confirmation call made to you and during the sales call you did not decline the policy and you also indicated to the confirmation consultant to send you the policy documents.
You did receive a 30 day review period once the policy documents were delivered to you, and your first debit order was only scheduled for the 31st of August 2017.
I can confirm that no premiums were deducted and after you spoke to one of our consultants your Platinum Life policy was frozen.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager