SG
Stephan G

1 reviews | Active since Apr 2012

20 Apr 2015, 09:52

I DO NOT WANT THE POLICY!!!

Juanita has been calling my wife non-stop to offer a cancer plan. <br> <br> Despite my wife advising her numerous times that she does not want a policy, Juanita keeps on harassing her. My wife has refused to give her banking details but from reading other complaints, it is clear that ethical selling is not this company's strong point. <br> <br> So please note, WE DO NOT WANT A POLICY!!! Do not call us again! If you have to give free gifts to sell your product you have to question if the product is worth it. You can collect your free gift if you want but just leave us alone. We do not insure with micky mouse companies who bully people into taking policies. <br> <br> Should we get one more sales call we will report this conduct to the Ombudsman for Long Term Insurance as well as the FAIS Ombud.<br> <br>

0
Replies (1)
Platinum Life
Platinum Life's reply21 Apr 2015, 08:33
Official
Hello spgroen,

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards
Your Client Care Team
Platinum Life