MT
Monica T
1 reviews | Active since Nov 2020
29 Apr 2026, 10:36
I do not receive updated policy documents which should be emailed to me after their persistent calls
I do not receive updated policy documents which should be emailed to me after their persistent calls. I am thankful for the cover but they call way too much and include additional offers which I am never interested in.
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Platinum Life's replyOfficial
29 Apr 2026, 11:07Dear Monica,
Thank you for sharing your feedback with us. I will arrange for an updated policy documentation to be sent through, so please keep an eye out
You are welcome to contact our team at any time if there is anything we can assist with
Thank you for sharing your feedback with us. I will arrange for an updated policy documentation to be sent through, so please keep an eye out
You are welcome to contact our team at any time if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Apr 2026, 11:07
Official
Dear Monica,
Thank you for sharing your feedback with us. I will arrange for an updated policy documentation to be sent through, so please keep an eye out
You are welcome to contact our team at any time if there is anything we can assist with
Thank you for sharing your feedback with us. I will arrange for an updated policy documentation to be sent through, so please keep an eye out
You are welcome to contact our team at any time if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor