I didn't get my contract the first time around and when it did come, my name was spelled wrong

Item: Platinum Life
Rating: 1
Author: Zureena A

I didn't get my contract the first time around and when it did come, my name was spelled wrong. The voucher was useless as I was obligated to buy and then still pay for the delivery. After a year I was offered an upgrade and then once again no contract. It was only once I was about to cancel that Landi assisted and kept me on the policy. I received the documents soon after our chat

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Replies (1)

Platinum Life's replyOfficial

22 Mar 2023, 09:55

Dear Zureena,

I am sorry to hear about the experience you had, but thank you so much for giving Landi a chance to assist and address this. I am glad that she was able to amend the details and ensure that you received your policy documentation

Please do not hesitate to contact us if there is anything we can help with

Kind Regards

Simone Venter.
Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply22 Mar 2023, 09:55

Official