FA
Felicity A
1 reviews | Active since Dec 2025
14 Dec 2025, 21:42
I did receive excellent service when my claim was paid out
I did receive excellent service when my claim was paid out. What an awesome experience through my illness. They did also keep my old premium for me after the claim was paid out. Thank you platinum life.
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Replies (2)
Platinum Life's replyOfficial
14 Dec 2025, 21:53Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply14 Dec 2025, 21:53
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
15 Dec 2025, 08:01Dear Felicity,
Thank you so much for taking the time to share your experience with Platinum Life. We take pride in knowing our policy holders are happy and taken care of.
Kind Regards
Thank you so much for taking the time to share your experience with Platinum Life. We take pride in knowing our policy holders are happy and taken care of.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply15 Dec 2025, 08:01
Official
Dear Felicity,
Thank you so much for taking the time to share your experience with Platinum Life. We take pride in knowing our policy holders are happy and taken care of.
Kind Regards
Thank you so much for taking the time to share your experience with Platinum Life. We take pride in knowing our policy holders are happy and taken care of.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor