SP
Stephani P
1 reviews | Active since Jul 2022
25 Jul 2022, 08:28
I currently cannot afford my premium thus, I sent an email to cancel my premium
I currently cannot afford my premium thus, I sent an email to cancel my premium. Immediately, my debit order was stopped for the following month. I later received a call from their consultant informing me that my policy will be put on hold, rather than canceled and I will be paying a lower premium from September. Thank you for your great service Platinum Life
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Platinum Life's replyOfficial
25 Jul 2022, 08:54Dear Stephani,
Thank you so much for taking the time to leave such a wonderful review! Our consultants always want to make sure that you are fully informed and comfortable with your benefits and cover and I am so glad that our team was able to assist with that!
Please let us know if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to leave such a wonderful review! Our consultants always want to make sure that you are fully informed and comfortable with your benefits and cover and I am so glad that our team was able to assist with that!
Please let us know if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Jul 2022, 08:54
Official
Dear Stephani,
Thank you so much for taking the time to leave such a wonderful review! Our consultants always want to make sure that you are fully informed and comfortable with your benefits and cover and I am so glad that our team was able to assist with that!
Please let us know if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to leave such a wonderful review! Our consultants always want to make sure that you are fully informed and comfortable with your benefits and cover and I am so glad that our team was able to assist with that!
Please let us know if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor