AM
Aysha M
1 reviews | Active since Dec 2024
24 Dec 2024, 20:59
I cancelled my life ...
I cancelled my life cover and was still they charged my bank account
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Replies (1)
Platinum Life's replyOfficial
30 Dec 2024, 13:09Dear Aysha,
Thank you so much for taking our call and allowing us the opportunity to resolve your query.
As discussed telephonically you were assisted by our consultant on the 12/13/2024 to reduce your premium effective January 2025 and you are happy with this arrangement going forward.
We apologize for any inconvenience you have experienced.
We look forward to assisting you in future and appreciate and value you as a client.
Warmest wishes for a joyous holiday season and a happy New Year!
Kind Regards Chrysanthea Chetty
Client Care Consultant
Thank you so much for taking our call and allowing us the opportunity to resolve your query.
As discussed telephonically you were assisted by our consultant on the 12/13/2024 to reduce your premium effective January 2025 and you are happy with this arrangement going forward.
We apologize for any inconvenience you have experienced.
We look forward to assisting you in future and appreciate and value you as a client.
Warmest wishes for a joyous holiday season and a happy New Year!
Kind Regards Chrysanthea Chetty
Client Care Consultant
Platinum Life's reply30 Dec 2024, 13:09
Official
Dear Aysha,
Thank you so much for taking our call and allowing us the opportunity to resolve your query.
As discussed telephonically you were assisted by our consultant on the 12/13/2024 to reduce your premium effective January 2025 and you are happy with this arrangement going forward.
We apologize for any inconvenience you have experienced.
We look forward to assisting you in future and appreciate and value you as a client.
Warmest wishes for a joyous holiday season and a happy New Year!
Kind Regards Chrysanthea Chetty
Client Care Consultant
Thank you so much for taking our call and allowing us the opportunity to resolve your query.
As discussed telephonically you were assisted by our consultant on the 12/13/2024 to reduce your premium effective January 2025 and you are happy with this arrangement going forward.
We apologize for any inconvenience you have experienced.
We look forward to assisting you in future and appreciate and value you as a client.
Warmest wishes for a joyous holiday season and a happy New Year!
Kind Regards Chrysanthea Chetty
Client Care Consultant