I called to put my policy on hold, and the lovey lady whom I spoke with was very helpful and professional in assisting me

Dear Chanel, 

Thanks for letting us know how efficient Onthatile was when assisting you. We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor