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Zenariah Zenariah.m

1 reviews | Active since Oct 2023

26 Oct 2023, 13:06

I called the Platinum Life Customer Care line to correct the spelling of my surname after receiving my policy documents

I called the Platinum Life Customer Care line to correct the spelling of my surname after receiving my policy documents. The Client Care Supervisor, Lee-Ann Van Niekerk, was friendly, quick to assist and highly efficient.

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Replies (1)
Platinum Life
Platinum Life's reply26 Oct 2023, 13:10
Official
Dear Zenariah, 

Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Lee-Anne is a valuable part of our team and I have made sure to share this review with her  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor