AM
Anita M

1 reviews | Active since Feb 2021

30 Dec 2025, 11:39

I called Platinum Life regarding the change of premium debit order dates in December

I called Platinum Life regarding the change of premium debit order dates in December. Lauren was friendly, helpful and so quick to assist that it completely calmed my stressed out feelings. She quickly assisted and assured me that everything will be in place for the correct date and was very professional - that has been my experience with everyone I've ever been in contact with at Platinum Life

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Replies (1)
Platinum Life
Platinum Life's reply30 Dec 2025, 13:18
Official
Dear Anita, 

Thank you for sharing your experience! We’re delighted to hear that Lauren was able to assist so quickly and put your mind at ease. It’s wonderful to know that our team consistently provides the professional and caring service you expect from Platinum Life.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor