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Laura-Lee le.kaplou

1 reviews | Active since Dec 2023

26 Jan 2024, 09:31

I called in this morning requesting an urgent amendment on my policy schedule

I called in this morning requesting an urgent amendment on my policy schedule. I was advised that it takes 24-48 hours to amend however i should send an email with my ID and the relevant details. There were 3 wonderful ladies that assisted me which is Lee-Ann, Riona and Chrysanthea. They were such a pleasure to talk to and they immediately understood the urgency. Before with 9:00 this mroning I received my updated policy documents 💕. Thank you Platinum Life for the excellent service. Proverbs 31:10-12. Stay blessed everyone.

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Replies (1)
Platinum Life
Platinum Life's reply26 Jan 2024, 09:50
Official
Dear Laura-Lee, 

Thank you for taking the time to provide us with your kind words! Our consultants are superb and will always leave you with a smile on your face. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor