I call them this morning regarding being unable to pay my premium and the gave me 3 options to choose from so that I do t loose my cover

Dear Natalya, 

Thank you for your wonderful feedback. We're delighted to hear that our consultant took the time to understand your circumstances, explain the options available to you clearly, and help you find a more affordable solution to keep your cover in place. We're especially pleased that you found her friendly and that everything was explained in a way that was easy to understand. We truly appreciate your kind words and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor