I appreciate that my...

Item: Platinum Life
Rating: 5
Author: THEMBEKA Z

I appreciate that my email got a response The unexpected swift response Accommodating my financial needs in times of crisis when I have just lost my job Being clear on the email regarding payments going forward till my situation is resolved Great service Thank you

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Replies (2)

Platinum Life's replyOfficial

24 Mar 2026, 18:25

Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team

Platinum Life's reply24 Mar 2026, 18:25

Official

Platinum Life's replyOfficial

25 Mar 2026, 11:14

Dear Thembeka,

Thank you so much for your kind words. We truly believe in supporting our policy holders, especially when times are tough—it’s part of our commitment to building lasting relationships.

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor

Platinum Life's reply25 Mar 2026, 11:14

Official