C
Cecilia
1 reviews | Active since Jan 2026
05 Jan 2026, 12:50
I am still awaiting the policy documents
I am still awaiting the policy documents. It was promised to be sent after 10mins, it is exactly an hour later and I still have not received it.
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Platinum Life's replyOfficial
05 Jan 2026, 13:20Dear Cecilia,
Thank you for your message and I am so sorry to hear that you have not received your documentation yet. I am following up with the consultant and will arrange for this to be done as soon as possible
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your message and I am so sorry to hear that you have not received your documentation yet. I am following up with the consultant and will arrange for this to be done as soon as possible
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Jan 2026, 13:20
Official
Dear Cecilia,
Thank you for your message and I am so sorry to hear that you have not received your documentation yet. I am following up with the consultant and will arrange for this to be done as soon as possible
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your message and I am so sorry to hear that you have not received your documentation yet. I am following up with the consultant and will arrange for this to be done as soon as possible
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor