I am so disappointed due to me having to loss a substantial amount of money because I now can no longer afford the policy due to them pushing and pushing me to increase my policy which I said to them for the last two years it's becoming a problem

Dear Mandy, 

I have received your review and I am sorry to hear about the experience you had. 

Our policies and upgrades are always optional and we always want to ensure that the policy is best suited to your needs, Our team has recently contacted you to assist with adjusting your premium and benefits to ensure that you can remain covered.  Your details have also been added to our Do Not Contact list for upgrades, to ensure that no further calls are made to you. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor