M
Maud
1 reviews | Active since Jun 2025
25 Jun 2025, 17:15
I am member since 2014
I am member since 2014. I have in the past requested many marketers from Platinum to adjust my Policy without any success. Carli/ Karli from Platinum is the only one who really listened and understood myself situation and went out of her way to assist my to satisfaction. My rating is for her. Why don't I receive any loyalty gifts anymore? It's been about 10 years now that I have not received anything or even had the opportunity to choose a gift
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Platinum Life's replyOfficial
26 Jun 2025, 07:27Dear Maud,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. Gifts are only sent out when upgrades are taken on your policy or for new policy holders. It is not sent out on a yearly basis.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. Gifts are only sent out when upgrades are taken on your policy or for new policy holders. It is not sent out on a yearly basis.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 Jun 2025, 07:27
Official
Dear Maud,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. Gifts are only sent out when upgrades are taken on your policy or for new policy holders. It is not sent out on a yearly basis.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. Gifts are only sent out when upgrades are taken on your policy or for new policy holders. It is not sent out on a yearly basis.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor