MC
Marie C

1 reviews | Active since Jul 2020

16 Feb 2024, 07:46

I am a pensioner and could unfortunately not afford the high premium and instead of cancelling my entire policy, Tracy helped me to reduce my premium and I still have some cover for cancer

I am a pensioner and could unfortunately not afford the high premium and instead of cancelling my entire policy, Tracy helped me to reduce my premium and I still have some cover for cancer. She was very helpful and understanding.

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Replies (1)
Platinum Life
Platinum Life's reply16 Feb 2024, 08:09
Official
Dear Marie, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tracy was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor