D
Daubert

1 reviews | Active since Aug 2025

05 Aug 2025, 12:07

I am a client that o...

I am a client that open a policy I'm waiting 2 months for a delivery no parcel that I order or documents

0
Replies (1)
Platinum Life
Platinum Life's reply05 Aug 2025, 12:39
Official
Dear Maria,

Unfortunately, I was unable to reach you telephonically regarding your query. I'm truly sorry to hear about your recent experience.

I understand that you’ve been in contact with our email department regarding your query. They’ve requested that you kindly confirm your contact details so we can assist you further. I’m awaiting your response and will prioritise your request as soon as I receive it.

If there’s anything else I can help you with in the meantime, please don’t hesitate to let me know.

Kind Regards
Chrysanthea ChettyClient Care Consultant