LW
Lucelle W

1 reviews | Active since Feb 2021

26 Apr 2024, 10:13

Horrible service

Horrible service. Eagre to sell ...not so eager to respond to queries. Lousy turnaround time. I cancelled this eventually

0
Replies (1)
Platinum Life
Platinum Life's reply26 Apr 2024, 10:38
Official
Dear Lucelle, 

I am sorry to hear about the experience you had with our team. 

We always strive to ensure that queries are attended to in a quick and efficient manner within a 48 working hour turnaround time.  

We appreciate your review and helping us improve our service delivery. 

Please do not hesitate to contact us if there is anything we can help with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor