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Pelontle M

1 reviews | Active since Apr 2016

27 Feb 2018, 14:42

Horrible sales experience

I expressed some interest in the policy offered initially by the consultant (they got my details from my sister) but I soon after decided I didn't want it VERY EXPLICITLY (I said: DO NOT SEND ME YOUR FREE GIFT AND DO NOT ACTIVATE THE POLICY). However the consultant was adamant in a very pushy way that she would send me the gift and activate the policy even after insisting multiple times that I don't want it. I was not vague at all. I've now received the gift and fear that the policy will be activated please remove my information from your database immediately.

I don't understand what your sales people do not get by I DO NOT WANT A FREE GIFT OR A POLICY!! I'm more than happy to return the gift.

Your sales people are very pushy in an uncomfortable way. Also do not ever contact me again for a sale on a policy!

0
Replies (2)
Platinum Life
Platinum Life's reply27 Feb 2018, 16:00
Official

Dear Pelontile,

I'm am unable to reach you or locate you on our system with the number you have provided.

Please contact me urgently on *** to further assist with your query.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life

Platinum Life
Platinum Life's reply27 Feb 2018, 16:00
Official

Dear Pelontile,

I'm am unable to reach you or locate you on our system with the number you have provided.

Please contact me urgently on *** to further assist with your query.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life