SW
Sheree W

1 reviews | Active since Apr 2018

18 Apr 2018, 10:49

Horrible

They just wont cancel your policy if you ask them.

I have so much trouble getting rid of them.

Never take a policy with them.

0
Replies (1)
Platinum Life
Platinum Life's reply24 Apr 2018, 15:11
Official

Dear Sheree,

I would like to sincerely apologize for your negative experience in regards to the cancellation of your policy. We pride ourselves on always delivering exceptional service and I would love to investigate the matter and follow-up regarding why this was not met in your experience.

I have sent you an email just to obtain a bit more information, as I would need more details to access your policy and see what occurred. Would you please keep an eye out for that?

Hope to hear from you soon

Kind Regard

Simone Venter

Client Relationship Specialist

Best regards,