L
Luanne
1 reviews | Active since Jul 2025
04 Jul 2025, 12:14
Help from te start,contacted back when staff was needed
Help from te start,contacted back when staff was needed.Always helpful and was caring.Explain all the benefits.Understand when reports was still needed from doctors.
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Replies (1)Platinum Life's replyOfficial
04 Jul 2025, 12:20Dear Luanne,
Thank you so much for your kind feedback. We’re glad to hear you felt supported from the start and that our team was able to assist with your questions and guide you through the process. We understand how important clear communication and patience are, especially when waiting for reports or additional information. If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your kind feedback. We’re glad to hear you felt supported from the start and that our team was able to assist with your questions and guide you through the process. We understand how important clear communication and patience are, especially when waiting for reports or additional information. If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Jul 2025, 12:20
Official
Dear Luanne,
Thank you so much for your kind feedback. We’re glad to hear you felt supported from the start and that our team was able to assist with your questions and guide you through the process. We understand how important clear communication and patience are, especially when waiting for reports or additional information. If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your kind feedback. We’re glad to hear you felt supported from the start and that our team was able to assist with your questions and guide you through the process. We understand how important clear communication and patience are, especially when waiting for reports or additional information. If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
