1 reviews | Active since Jul 2019
Harrasment and unprofessional behavior from platinum life.
Platinum life has really gone over the edge this time. I recieved a policy I did not want in any capacity, I phoned and told them to cancel the policy which they said they did and then I recieved a phone call from another sales rep trying to convince me to keep the policy, I said no once again and she kept trying and she would not stop badgering me.
Quite frankly I am tired of the harrasment from the sales reps at platinum life, if I had to try pull sales like that off for where I work, I would be fired. If a person says no they mean no! Also I was told that my friend took out a policy, they **** about that, one of My friends said they heard I took one out... Which was also a lie and on top of all of that they wanted to debit me without my consent. I mean all this company does is lie and harass people until breaking point. I'm about ready to walk into that office today and give them a piece of my mind. I'm so irritated words can not explain, what's more is that I had 16 missed calls from them, in just 1 day! 16!!!!! What is wrong with these people? I told them to put me on their do not call list and they did not do that, so there is no integrity or respect there either. If I receive one more call from platinum life. A personal visit will be made.
I want to be left alone and not be called by you people every day, I have work to do.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I mean really it's just so tiring. Having to feel perjured and manipulated into a sale is not customer care or service and I know exactly how everything works over there, why only females phone men, why only men phone females and so much more, I would never want anything to do with a company that can not deal with someone honestly. I've seen the script, I have heard it a million times, I could probably recite it and the objection handling techniques. Now if I wasn't being constantly harrased (for years now) by your company, I would know none of that. Forget my recordings. Take a look at the way you train your sales people to conduct a sale.
Anyway, thank you for making sure that I am now on your do not contact list and for making sure nothing is active in my name.
All the best.
I mean really it's just so tiring. Having to feel perjured and manipulated into a sale is not customer care or service and I know exactly how everything works over there, why only females phone men, why only men phone females and so much more, I would never want anything to do with a company that can not deal with someone honestly. I've seen the script, I have heard it a million times, I could probably recite it and the objection handling techniques. Now if I wasn't being constantly harrased (for years now) by your company, I would know none of that. Forget my recordings. Take a look at the way you train your sales people to conduct a sale.
Anyway, thank you for making sure that I am now on your do not contact list and for making sure nothing is active in my name.
All the best.
