FM
Fezeka M

1 reviews | Active since Aug 2018

17 Aug 2018, 11:16

Harassment by Platinum Life

Platinum life consultants call up to 10 times a day, even though i have experessed i do not want their products. i've tried to block their numbers, but they change all the time. I'm sure that this is HIGHLY ********* and contravenes the Consumer Protection Act legislation. I feel harassaed as they even call before 8am sometimes. PLEASE STOP!!!

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Replies (1)
Platinum Life
Platinum Life's reply17 Aug 2018, 13:37
Official

Dear Fezeka,

I have tried to contact you regarding this matter, but have not been able to reach you.

I apologize if you feel like you are being harassed by our call centre. All our gifts and policies are completely optional and we adhere to all FSB legislation in the way we handle our communication.

I have arranged to add your details onto our do not contact list, to ensure that you are not called again.

Please do not hesitate to give me a call on *** if there is anything else I can assist with

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor