1 reviews | Active since Nov 2012
Harassment by Platinum Life
Platinum Life got hold of my personal details without my consent and is now harassing me to take out medical insurance. I get calls from their customer service department on a daily basis, even after I have informed them that I am not interested, they still keep on phoning me, forcing me to take out their policy. After declining their insurance, they continue phoning everyday. The suggestings they make in their conversation during their calls are ludicrous. They even went as far as suggesting that I will get cancer to force me to take out a policy. I am being harassed by the PLATINUM LIFE Please beware of Platinum Life. My next step will have to be to go to the police and open up a harassment case and also report them a life insurance consumer board.
Hello Mrs. Watts,
Thank you for bringing this matter to my attention.
Our consultant, Judith had spoken to you on 5 different occasions, you had confirmed you were not interested in the product. No policy would be issued and in addition, I have added you to our do not contact list and your details have been removed from our system.
It is our highest priority to provide our clients with an exceptional experience at Platinum Life and we apologize for any inconvenience caused to you.
Furthermore, this matter has been addressed with the consultant and further coaching will take place.
Please do not hesitate to contact me directly, if you have any further concerns - *** or ***.
Yours sincerely,
Riona Lala
Resolution Specialist
Platinum Life
Hello Mrs. Watts,
Thank you for bringing this matter to my attention.
Our consultant, Judith had spoken to you on 5 different occasions, you had confirmed you were not interested in the product. No policy would be issued and in addition, I have added you to our do not contact list and your details have been removed from our system.
It is our highest priority to provide our clients with an exceptional experience at Platinum Life and we apologize for any inconvenience caused to you.
Furthermore, this matter has been addressed with the consultant and further coaching will take place.
Please do not hesitate to contact me directly, if you have any further concerns - *** or ***.
Yours sincerely,
Riona Lala
Resolution Specialist
Platinum Life