TW
Trish W
1 reviews | Active since Nov 2020
15 Oct 2025, 20:02
Harassment
Platinum life calls 3/4 times a day after you tell me them that you can't take theor cover. They insist on sending you a gift and guarantee you that you don't need to sign up but then they harass you.
This shouldn't be allowed with the POPIA act...I've asked them on numerous time to stop calling me I can't take.out the cover.
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Platinum Life's replyOfficial
15 Oct 2025, 20:28Dear Trish,
You were nominated by a friend or family member to receive a promotional gift. After the gift is delivered, our sales team may contact recipients to see if they’re interested in taking out a policy.
Please note that this is completely optional, and we never want you to feel pressured in any way. Your details have now been added to our Do Not Contact list, and our sales team will no longer reach out to you.
I will also follow up on the calls made to ensure that your preference was respected. If you had already advised that you were not interested, this should have been adhered to.
Our sincere apologies for any inconvenience caused, and thank you for bringing this to our attention.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
You were nominated by a friend or family member to receive a promotional gift. After the gift is delivered, our sales team may contact recipients to see if they’re interested in taking out a policy.
Please note that this is completely optional, and we never want you to feel pressured in any way. Your details have now been added to our Do Not Contact list, and our sales team will no longer reach out to you.
I will also follow up on the calls made to ensure that your preference was respected. If you had already advised that you were not interested, this should have been adhered to.
Our sincere apologies for any inconvenience caused, and thank you for bringing this to our attention.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply15 Oct 2025, 20:28
Official
Dear Trish,
You were nominated by a friend or family member to receive a promotional gift. After the gift is delivered, our sales team may contact recipients to see if they’re interested in taking out a policy.
Please note that this is completely optional, and we never want you to feel pressured in any way. Your details have now been added to our Do Not Contact list, and our sales team will no longer reach out to you.
I will also follow up on the calls made to ensure that your preference was respected. If you had already advised that you were not interested, this should have been adhered to.
Our sincere apologies for any inconvenience caused, and thank you for bringing this to our attention.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
You were nominated by a friend or family member to receive a promotional gift. After the gift is delivered, our sales team may contact recipients to see if they’re interested in taking out a policy.
Please note that this is completely optional, and we never want you to feel pressured in any way. Your details have now been added to our Do Not Contact list, and our sales team will no longer reach out to you.
I will also follow up on the calls made to ensure that your preference was respected. If you had already advised that you were not interested, this should have been adhered to.
Our sincere apologies for any inconvenience caused, and thank you for bringing this to our attention.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor