1 reviews | Active since Oct 2014
Harassment
I received a call today at around 11:00. It escalated from a casual conversation about looking at and considering your products to asking for banking details and debit order dates. After numerous objections the sales person still continued to harass me into buying a policy, I eventually had to put the phone down to end the conversation.
After reading online reviews it seems to be the trend for your organization and I sincerely hope for your part there is no unauthorized deduction at the end of the month.
Take my name off your contact list.
Dear Rian,
Thank you so much for taking my call today.
At the onset I sincerely wish to apologise for what you have experienced.
I have requested the call and will personally follow up with our sales department to ensure the matter is addressed accordingly. Our agents are trained to do objection handling at least once during a call, but if advised that you are not interested, it should be processed accordingly.
I have asked for your details to be removed immediately and to be added to our do not contact list, as per your request.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,
Dear Rian,
Thank you so much for taking my call today.
At the onset I sincerely wish to apologise for what you have experienced.
I have requested the call and will personally follow up with our sales department to ensure the matter is addressed accordingly. Our agents are trained to do objection handling at least once during a call, but if advised that you are not interested, it should be processed accordingly.
I have asked for your details to be removed immediately and to be added to our do not contact list, as per your request.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Best regards,