GF
Gayleen F

1 reviews | Active since Aug 2018

23 Aug 2018, 14:33

Harassment

Please remove my contact details from your system, I've been getting calls from your agent and he is persistent even though I made it clear I don't want any cover from you guys my colleagues are giving me the side eye thinking that I'm dodging credit bureaus and Reception is fighting with me Please stop calling my work place non stop you are disturbing me.

0
Replies (1)
Platinum Life
Platinum Life's reply23 Aug 2018, 15:23
Official

Dear ***leen,

I have tried to contact you regarding your complaint, but have unfortunately not been able to reach you.

I have arranged for your details to be added onto our do not contact list accordingly and your details have been removed from the sales floor.

Our consultants are trained to do objection handling at least once during a call, but if you advised multiple times that you are not interested, it should have been handled accordingly, I will follow up on this.

If there is anything else I can assist with, please do not hesitate to contact me on ***.

Kind regards,

Simoné Venter

Client Relationship Specialist & Client Care Supervisor

Best regards,