1 reviews | Active since Feb 2018
Harassment
A friend gave my details to Platinum Life and they contacted me. They offered me a gift as I was recommended by a friend. The gift came and they contacted me to see if I got it and they were very friendly.
Couple of months later they contacted me and tried to talk me into taking out an insurance policy. I said they could send it to me and I'll look it over. They gave me the usual story and said that I'll only need to start paying at a later date. The consultant then asks for my bank details. This is when I got uncomfortable and asked why. They say just need it but won't deduct anything until I agree to the policy. I said I don't have it on me and he then says he can put me through to the bank I am with and will call me back in 5 minutes.
As soon as I got transferred, I put the phone down. I am not going to give my banking details to a stranger. Now I'm getting harassed and they keep calling a few times a day on my cellphone and landline.
I don't want a policy any longer and would like my details completely removed from any database you guys have.
Waiting for your reply Minesh
Dear Minesh,
Thank you for bringing this to our attention.
I have followed up with the relevant department and because you did show interest in the policy the sales consultant tried to get hold of you.
I have however removed all your details and you will not be contacted again.
Please contact me directly on *** for any further assistance.
Kind regards,
Tanja Yildirim
Client Care & Claims Manager
Tel: *** | Ext: 3062 | Fax: ***
Platinum Life is an Authorised Financial Services Provider, FSP No. 5394
Customer Care: ***
Central Road | Illovo | Sandton | 2196
Best regards,
Dear Minesh,
Thank you for bringing this to our attention.
I have followed up with the relevant department and because you did show interest in the policy the sales consultant tried to get hold of you.
I have however removed all your details and you will not be contacted again.
Please contact me directly on *** for any further assistance.
Kind regards,
Tanja Yildirim
Client Care & Claims Manager
Tel: *** | Ext: 3062 | Fax: ***
Platinum Life is an Authorised Financial Services Provider, FSP No. 5394
Customer Care: ***
Central Road | Illovo | Sandton | 2196
Best regards,
