aJ
anita J

1 reviews | Active since Aug 2017

16 Aug 2017, 11:51

Harassment

Someone gave my number to platinum life to get their free gift and they have been harassing me ever since , the callers name that phones me almost daily is Naomi, this morning while busy at work i received a call again off a different number trying to sell me their cancer policy, I told Naomi i was not interested and she kept going , I told her i have worked for the same company before and i can assure she as an employee doesnt even have the policy herself and was doing her job, all good and well, so she told me that if i worked for the company before i will know just how important i is to have the policy.. and continued to be pushy about the situation.

Please respect people when they say they are not interested, and dont argue with someone who you would like to buy your product or service.

0
Replies (1)
Platinum Life
Platinum Life's reply17 Aug 2017, 17:24
Official

Dear Anita,

Thank you for taking my call today.

As discussed, I investigated your query personally and followed up with the relevant sales department.

You spoke to one of our sales consultants on the 16th of August and after you indicated that you are not interested the consultant acknowledged your request and ended the call.

Our consultants are very passionate about the products that they offer to potential clients but they must adhere to strict regulations.

I have ensured that your details are removed but if you have any further queries please contact me directly on *** or our call centre on ***.

Kind regards,

Tanja Yildirim

Client Care Manager