CM
Candice M
1 reviews | Active since Sept 2011
01 Aug 2022, 11:00
Harassing Phone Calls
I have asked numerous times for my number and details to be removed from the Platinum Life system as I receive calls during important business times
Each time I’m told a friend recommended me and I respond by once again saying “Thank you but please remove my number as I’m still not interested, I’m told it’s removed and like clockwork I receive yet another call”
It is bordering on harassment and makes me not trust the company let alone want to sign up with them for anything at all
They are bordering on infringing on the POPIA Act that protects one from such invasive harassment, and should it persist I’ll be forced to escalate and report the company
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Replies (1)0
Replies (1)Platinum Life's replyOfficial
01 Aug 2022, 11:52Dear Candice,
I have received your review and would like to provide some feedback regarding this matter
I see that you received a nomination and I have followed up on the calls made to you in this regard. Please accept my apologies that you were contacted again, as you did advise the consultant that you are not interested. I have added your details to our D Not Contact list and will escalate this to the department in question. I am so sorry for any inconveniencing caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
I see that you received a nomination and I have followed up on the calls made to you in this regard. Please accept my apologies that you were contacted again, as you did advise the consultant that you are not interested. I have added your details to our D Not Contact list and will escalate this to the department in question. I am so sorry for any inconveniencing caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Aug 2022, 11:52
Official
Dear Candice,
I have received your review and would like to provide some feedback regarding this matter
I see that you received a nomination and I have followed up on the calls made to you in this regard. Please accept my apologies that you were contacted again, as you did advise the consultant that you are not interested. I have added your details to our D Not Contact list and will escalate this to the department in question. I am so sorry for any inconveniencing caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
I see that you received a nomination and I have followed up on the calls made to you in this regard. Please accept my apologies that you were contacted again, as you did advise the consultant that you are not interested. I have added your details to our D Not Contact list and will escalate this to the department in question. I am so sorry for any inconveniencing caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
