jF
jevan F
1 reviews | Active since Mar 2016
05 Mar 2020, 10:30
Harassing me with calls
Please could i be taken off your marketing list and never again receive a call from you untill i request one. It is really becoming a problem for me, they call me 10+ times a day for things i am not interested in
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Platinum Life's replyOfficial
05 Mar 2020, 12:43Dear Jevan,
I have received your complaint and would like to provide some feedback.
Please note that we have been trying to contact you regarding a policy that was frozen in 2019 and a follow-up call is done after 10-12 months to find out if you would like to continue.
I have asked for your details to be removed, to ensure that you are not called again.
Kindly note that you would need to go through the referral process if you are interested in the policy at a later stage.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback.
Please note that we have been trying to contact you regarding a policy that was frozen in 2019 and a follow-up call is done after 10-12 months to find out if you would like to continue.
I have asked for your details to be removed, to ensure that you are not called again.
Kindly note that you would need to go through the referral process if you are interested in the policy at a later stage.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Mar 2020, 12:43
Official
Dear Jevan,
I have received your complaint and would like to provide some feedback.
Please note that we have been trying to contact you regarding a policy that was frozen in 2019 and a follow-up call is done after 10-12 months to find out if you would like to continue.
I have asked for your details to be removed, to ensure that you are not called again.
Kindly note that you would need to go through the referral process if you are interested in the policy at a later stage.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback.
Please note that we have been trying to contact you regarding a policy that was frozen in 2019 and a follow-up call is done after 10-12 months to find out if you would like to continue.
I have asked for your details to be removed, to ensure that you are not called again.
Kindly note that you would need to go through the referral process if you are interested in the policy at a later stage.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor