PP
Pamela P
1 reviews | Active since Mar 2022
03 Apr 2024, 16:55
Harassing me whilst having cancer!!
Someone gave up my number to get a gift and now Platinum Life has been phoning me non-stop. I have told them to please stop phoning me. This is against the POPI Act . I have cancer and am sleeping most of the day and the phone does not stop ringing. They have phoned me from 2 - 5 this afternoon 4 times and now they do not even speak anymore and just hangs up. I have true caller so I can see it is Platinum Life the entire time. This better stop as it is bad for my health and I will speak to an Attorney if this proceeds and make a complaint against the Company. Stop phoning me on *** NOW.
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Platinum Life's replyOfficial
03 Apr 2024, 17:03Dear Pamela,
I am sorry to hear about the experience you had. You were recently nominated for a promotional gift and our team has been trying to get a hold of you to confirm if you would be interested.
Our aim is never to cause any undue stress and I have arranged for your details to be added to our Do Not Contact list with immediate effect to ensure that no further calls will be made to you.
You are welcome to contact me if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry to hear about the experience you had. You were recently nominated for a promotional gift and our team has been trying to get a hold of you to confirm if you would be interested.
Our aim is never to cause any undue stress and I have arranged for your details to be added to our Do Not Contact list with immediate effect to ensure that no further calls will be made to you.
You are welcome to contact me if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Apr 2024, 17:03
Official
Dear Pamela,
I am sorry to hear about the experience you had. You were recently nominated for a promotional gift and our team has been trying to get a hold of you to confirm if you would be interested.
Our aim is never to cause any undue stress and I have arranged for your details to be added to our Do Not Contact list with immediate effect to ensure that no further calls will be made to you.
You are welcome to contact me if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry to hear about the experience you had. You were recently nominated for a promotional gift and our team has been trying to get a hold of you to confirm if you would be interested.
Our aim is never to cause any undue stress and I have arranged for your details to be added to our Do Not Contact list with immediate effect to ensure that no further calls will be made to you.
You are welcome to contact me if there is anything we can assist with further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor