D
Dinah

1 reviews | Active since Nov 2022

31 Dec 2025, 15:37

Had a challenge and was instantly assisted

Had a challenge and was instantly assisted. The challenge was related to my account. The person assisting me listened patiently and understood my challenge. She promptly assisted me politely

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Replies (2)
Platinum Life
Platinum Life's reply31 Dec 2025, 15:47
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply02 Jan 2026, 07:57
Official
Dear Dinah, 

Thank you for your feedback. We’re glad to hear that your concern was attended to promptly and that our consultant listened patiently and assisted you with care and professionalism. 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor