LF
Lester F

1 reviews | Active since Aug 2019

14 Sept 2020, 18:53

Great service

Wanted to cancel my policy based on principle. Received a call from Tracy who really validated my feelings on the particular issue i had. Because of my conversation with her, i chose not to cancel. Great service and received not one, but two gifts from PL. Once again a happy client thanks to Tracy and the team.

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Replies (1)
Platinum Life
Platinum Life's reply15 Sept 2020, 11:33
Official
Dear Lester, 

Thank you so much for your wonderful review. 

I am so glad that Tracy was able to provide the needed assistance regarding your concerns on the policy - and to ensure that they are addressed and rectified. 

May we always keep a smile on your face 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor