1 reviews | Active since Apr 2017

20 Apr 2022, 09:41

Great customer service

Monica called me when my debit order failed as a result of my salary date change. She was very understanding and updated my details for me. She also promised that I would not be double debited next month. Thanks to Monica at Platinum Life. I appreciate you very much and I am happy I signed up with you for female Cancer cover

0
Replies (2)
Platinum Life
Platinum Life's reply20 Apr 2022, 09:59
Official
Dear Fran, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Monica is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor  
's update24 Oct 2023, 20:47
Reviewer Update
Awesome 👍