YC
Yolande C

1 reviews | Active since May 2015

10 Apr 2026, 16:12

Great assistance with a payment query

Great assistance with a payment query. Patience from the call handler and problem sorted in minutes.

0
Replies (2)
Platinum Life
Platinum Life's reply10 Apr 2026, 16:24
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply13 Apr 2026, 06:48
Official
Dear Yolande, 

Thank you for your feedback, we value it highly. Working with policy holders like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor